"I'm Sorry, We'll Fix This": United CEO Issues Apology To Passenger And Everyone Else
Hopefully putting an end to the media circus that has gripped America's attention over the past 24 hours, the CEO of United Continental, Oscar Munoz, has finally apologized for the airline’s handling of a Chinese-American passenger who was forcibly dragged out of a flight in Chicago, an incident which caused media outrage and cost the airline over a billion dollars in market cap as traders dumped its shares on fears of a Chinese backlash.