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America’s Most Trusted Sources for Government Information

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America’s Most Trusted Sources for Government Information

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As the media landscape has transformed over the last decade, so have the ways people access government data.

In 2024, 40% of Americans turn to social media for government information—the highest among all sources. However, levels of trust in these platforms remains limited. Today, just 10% of Americans have a great deal of trust in social media for getting government data. More broadly, trust in mass media is near all-time lows, declining across each of the past five years.

This graphic shows the most trusted sources for government data, based on surveys from USAFacts.

Which Sources Have the Highest Levels of Trust?

Below, we show America’s trust in media sources for government information, based on surveys conducted from July 29 to August 8, 2024:

Information Source Great Deal/Quite a Bit A Moderate Amount Only a Little/Not at All
Public TV/Radio 23% 30% 46%
National TV News 22% 32% 45%
Local TV News 21% 39% 39%
The President 19% 25% 55%
State Government 19% 38% 42%
National Newspapers 18% 32% 50%
Federal Government Agencies 18% 30% 51%
Cable News Networks 17% 30% 46%
Local Newspapers 16% 37% 47%
Podcasts 12% 23% 64%
YouTube/Online Video Platforms 11% 24% 63%
Online-Only News Sites 11% 28% 61%
Social Media 10% 23% 66%
Businesses 7% 31% 61%
AI/Chatbot 3% 15% 81%

As we can see, traditional media, such as public TV, radio, and TV news are trusted more than the president as sources for government data.

Public TV and radio ranked highest overall, with 23% of Americans saying they trust these sources a great deal—more than double social media platforms. Yet, overall trust is low, with nearly half expressing little to no trust in these outlets.

Meanwhile, national and local TV news were considered more trustworthy than national and local newspapers. A separate survey found that ABC News and BBC News were among the most trusted news sources overall, while Yahoo News and the Huffington Post fell near the bottom.

Ranking last was AI, likely due to concerns over deepfakes, inaccuracies, and bias. Also falling among the least-trusted sources were businesses and social media.

Most Trusted Sources for the 2024 Presidential Election

For the election outcome, 40% of Americans trust government certifications a great deal, making it the most trusted source overall:

Information Source Great Deal/Quite a Bit Moderate Amount Little/Not at All
Government Certifications of Election Results 40% 29% 30%
National TV News Networks 31% 30% 37%
Kamala Harris and Her Campaign 30% 21% 47%
Local TV News Networks 29% 36% 32%
National Newspapers 29% 31% 39%
Cable News Networks 27% 30% 41%
Local Newspaper 27% 35% 36%
Donald Trump and His Campaign 16% 21% 61%
Social Media 11% 25% 63%
AI/Chatbot 7% 20% 70%

However, clear differences exist across parties, with 87% of Democrats saying they trust official government sources compared to 51% of Republicans.

Going further, trust drops sharply when it comes to the presidential candidates. While 29% of Americans have a great deal of trust in Kamala Harris and her campaign, only 16% feel the same about Donald Trump.

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To learn more about this topic from an institutional perspective, check out this graphic on trust in institutions across G7 countries.

The post America’s Most Trusted Sources for Government Information appeared first on Visual Capitalist.